Jill Kay Counselling & Psychotherapy in Scarborough

Information I gather & records I keep

When you attend for counselling/therapy sessions, I keep the following information:

Your contact details, address, & date of birth, & details of your GP. These are used solely for scheduling sessions or in the event that I have a concern about the risk of serious harm to you or anyone else.
I keep brief written records that summarise the content of our sessions, and which may contain sensitive personal information such as physical or mental health details. These are used to enable me to properly carry out therapy with you & will not be shared with anyone else unless you give your explicit consent or unless I’m legally obliged to release them.
Session notes are kept separately from contact details, do not identify you by name, & are stored in encrypted computer folders. I keep records for 3 years.

You have the right to access your information, & the right to ask for any factual errors to be corrected.
In certain circumstances you may have the right to ask for records to be destroyed/erased, the right to object & the right to restrict further information being gathered but these are not absolute rights & would be decided on a case by case basis

If you use the contact form on this website to send an email your IP address will be gathered. If you make an enquiry but don’t continue on to booking an appointment, I’ll keep any information you provide for 1 month and then delete it.
As my email provider is based in the USA any emails you send will be stored on servers in the USA & may therefore be subject to different data protection principles.

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